Returns, Refunds and Exchanges Policy

 When you purchase jewellery from Angels unique closet, we understand that you’re making an investment, not only in your wealth portfolio, but oftentimes also in love. Your satisfaction and assurance that you have made the right choice is of utmost importance to us.

• REFUNDS

If, for any reason, you are not entirely satisfied with your purchase, you may return it to us within 24hrs from the date of delivery for online purchases, with the following conditions:

1. All returns must be accompanied by the original packaging. Returns will be accepted subject to the item(s) being in its original, unused, saleable condition. Please ensure when returning the parcel that the products are properly protected. We will not accept items that have been damaged by the return shipping company/courier as a result of improper packaging.                                                                                                                                                                                                  
2. Any cost incurred in receiving the item(s), e.g. shipping charges, are excluded. In the case where shipping was offered free, the all shipping costs incurred by Angels unique closet will be deducted from the authorized refund.                                                                                                                                                            
   
3. You are responsible for shipping/courier costs of the return. We recommend using only our trusted couriers, as we are not liable for any items lost in transit.                                                                                                                                                                                                                                                                                         
4. Damage resulting from heavy wear is not guaranteed and refunds on such items will not be considered. This is usually indicated by dents or scratches.                                                                                                                                                                                                                                                                                                                                                                     
5. We shall have no obligation to accept any return that we receive after the expiration of the applicable return period: 24hrs after item get to you.                                    
6. Refund would be made 5 working days after item reaches us.                                                                                                                                                        
7. All warranties shall be null and void should any other jeweller repair or modify an item purchased.

• EXCHANGES

If you wish to exchange a product, the amount for said product would be returned to your wallet in the website that you will be able to use towards your next order. Exchanges are made with the following conditions:

1. All exchanges must be accompanied by the original packaging. Returns will be accepted subject to the item(s) being in its original, unused, saleable condition. Please ensure when returning the parcel that the products are properly protected. We will not accept items that have been damaged by the return shipping company/courier as a result of improper packaging.                                                                                                                                                                                                  
   
2. We shall have no obligation to accept for exchange any item that we receive after the expiration of the applicable exchange period: 24hrs after receiving your parcel. Please see our full terms and conditions for more information.                                                                                                                                                         
3. You are responsible for shipping/courier costs of returning an item for exchange. We recommend using only our trusted couriers, as we are not liable for any items lost in transit.                                                                                                                                                                                                                               
4. Damage resulting from heavy wear is not guaranteed and exchanges on such items will not be considered. This is usually indicated by dents or scratches.                                                                                                                                                                                                                             
5. We shall have no obligation to accept for exchange any item that we receive after the expiration of the applicable exchange period: 24hrs after receiving our parcel. Please see our full terms and conditions for more information.                                                                                                                                                       
   
6. All warranties shall be null and void should any other jeweller repair or modify an item purchased.